NEW - WinCruise Training now available!
Customized Web-Sessions
Need training for your staff in
a time and cost efficient manner? Our new "WebEx-style"
sessions are just what you're looking for - a web and phone conference
system that allows for your entire office to join in on the
training. Need training specifically on Group Management, Quickbooks
Interface or Database Marketing? No problem - each one of our web
sessions is customized to your needs, taking as much time as you
need. See here
for all the pricing details.
Click
here to request Web-Training
Customized On-Site Training
Want live in-depth training,
with the ability of holding multiple classes and sessions tailored to each
user group? Our On-Site training may be for you! Our
Training Manager will come to your office and conduct specialized sessions
for as many days as you need! Hold classes for management,
front-line agents or accounting - it's up to you! While more
expensive than the web-sessions this option is perfect for medium to large
agencies that want the live presence of a professional WinCruise
Trainer. See here
for pricing.
Click
here to request On-Site Training
Class
Options
See
below for some of our training sessions - customized to suit your agencys needs.
CLIENT SCREEN - Learn how to
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·
Quick
Client
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·
Link/Clear
A Referral
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|
·
Add,
Edit And Remove A Client
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·
Reassign
Client To Another Agent
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·
Flag
The Client For Follow-Up Actions
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·
Add
Brochure Requests
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|
·
Use
The Client Call Queue
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·
Add
Comment To Client Record
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·
Queue
The Client Label Global / Personal
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·
Add,
Edit And Book Worksheets
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·
Printing
Options On The Client Screen
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·
View
Client History
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BOOKING SCREEN Learn how
to
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·
Add/Edit/Remove
A Booking
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·
Maintain
Booking Comments
|
|
·
Add/Edit/Remove
A Passenger
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·
Duplicate
Bookings
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|
·
Add/Edit/Remove
Pmts And Pmt. Refunds
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·
Document
Information
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|
·
Add/Edit/Remove
Additional Charges
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·
HTML
Invoices
|
|
·
Add/Edit/Remove
Remits And Commission Recalls
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·
Text
Emails
|
|
·
Add/Edit/Remove
Commission And Remit Refunds
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·
Toggle
Welcome Home Letter Sent
|
|
·
Add
Bonus Commissions
|
·
Reassign
Booking Agent
|
|
·
Manage
Gifts
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·
Queue
Labels
|
|
·
Maintain
Air Schedules
|
·
Toggle
Management Only
|
|
·
Manage
Document Instructions
|
·
View
Booking History
|
|
·
Add/Remove
Cross References
|
·
Cancel
/ Uncancel Bookings
|
|
·
Add
/ Edit Invoice Comments
|
·
Printing
Options
|
|
·
View
Vendor Totals
|
·
Flag
Bookings For Follow-up Action
|
GROUP SCREEN Learn how to
|
·
Add
Groups
|
·
Duplicate
Groups
|
|
·
Add/Edit/Remove
Cabin
Categories
|
·
Flag
Groups For Follow-Up Actions
|
|
·
Maintain
Cabin Inventory
|
·
Group
Html Invoicing
|
|
·
Maintain
Air Gateway Inventory
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·
Organize
Documents
|
|
·
Group
Gifts
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·
Release
Cabins
|
|
·
Create
Booking In Group
|
·
Cancel
Groups
|
|
·
Create
Partial Group Bookings
|
·
Finalize
Groups
|
|
·
Add
And Disburse Group Payments
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·
Group
Print Options
|
|
·
Add
And Disburse Group Remittances
|
·
View
Group History
|
|
·
Add
And Disburse Group Commissions
|
·
View
Vendor Totals
|
|
·
Group
Invoice Comments
|
·
Group
Export Options
|
|
·
Group
Comments
|
·
Group
Calendar
|
TOOLS
Learn how to use
.
|
·
Batch
Processing Agent Payments
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·
Status
Report
|
|
·
Batch
Processing CC Authorizations
|
·
Ad
Info
|
|
·
Batch
Processing Final Reminders
|
·
Report
Viewer
|
|
·
Batch
Processing Vendor Remittances
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·
List
Maintenance
|
|
·
Batch
Processing Pending Invoices
|
·
Interoffice
Email
|
|
·
Batch
Processing Welcome Home Letters
|
·
Sales
Assistant
|
REPORTS /
QUICK REPORTS ...
· Learn
what each report and quick report offers.
· Learn
how to set criteria and use advanced options. Learn about the
different forms of output available.
DATABASE
MARKETING ...
· Learn
how to generate your own queries and the options you have
to use the data selected by your queries.
CALL
CENTER
CLIENT ENTRY ...
· Learn
how to efficiently handle entering clients while on the phone with them -
plus call queue and entering comments.
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