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We are committed to ensuring your privacy and
we believe in giving you full disclosure about the information we gather
and what we do with it. You can be confident that we do not sell or exchange
our customer's names and email addresses, or any other information about
our customers, with third parties, without your consent.
We may have collected personally identifiable
information from various contact forms on our website or from our electronic
newsletter subscription form. This information includes, but not limited
to, name, mailing address, email address, demographic information, interests
and preferences, user defined settings.
We may use the information we collect to contact
our customers through both email and regular mail to alert them of new products
and services or announcements. We use demographic and profile data to tailor
our visitor's experience at our site, showing them content that we think
they might be interested in, and displaying the content according to their
preferences. We make every reasonable effort to protect against the loss,
misuse, and alteration of personal information under our control. Our security
policies are periodically reviewed and enhanced as necessary. You always
have the option to instruct us not to use your name, address, e-mail address,
etc. beyond providing you with the product, information or service you requested.
Each time you visit our website we automatically
recognize your IP address, Internet service provider, operating system platform,
and browser type. We also collect statistical information on which pages
and images are accessed at our site, however you cannot be identified as
an individual based on our website log files. We also track statistical
information from our electronic newsletter campaigns such as number of impressions
and number of click-throughs, however, they are not reported on a per subscriber
basis.
We use, not abuse, cookies. Our website uses cookies
to enhance your browsing experience. The text in a cookie, by itself, only
tells us that you have visited our site and allows us to personalize the
website so that you don't have to re-enter information that you have previously
entered. It does not store any personal information such as your e-mail
address, street address or phone number. We do not use cookies to collect
any information about you.
We take the issue of unwanted email seriously
therefore we provide the necessary tools to help assure and enforce the
opt-in and opt-out nature of the service. Visitors may opt-in from the website
or from the "subscribe" link provided on the bottom of each electronic newsletter.
Each visitor that opts in is sent notification by email and is given the
option to unsubscribe just in case that they have been subscribed in error
or without their consent. Each electronic newsletter message that we send
has an "unsubscribe" link. This gives the customer the option to be removed
from the subscriber database so that they do not receive future mailings.
We also provide opt-out protection so that when an email address is removed,
the system remembers that you have opted-out and prevents you from being
mistakenly re-added to the subscriber list.
We do not condone nor support UCE (Unsolicited
Commercial Email) or SPAM. We work with all of our customers to make sure
they understand and abide by common principals of email protocol and "opt-in"
policy.
Our web, email and database servers are hosted in a highly secure, state-of-the-art
data center with the latest in firewall protection. Our servers always
have the latest security updates from the manufacturers. Power to our
servers is supplied from two separate power substations and we are serviced
by fiber optic data feeds from 2 separate carriers with geographically
diverse routes (2 feeds from different nodes, using different paths).
Data is backed up on a nightly basis.
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